Here to Help

The Technology Helpline is available to assist you. Contact us by phone, email, or online chat (found on our website). We can provide support through any of these means, and additional remote assistance can be given through a software application called BeyondTrust Remote Support powered by Bomgar.

Phone: 507-933-6111
Email: helpline@gustavus.edu
Website/Chat: https://gustavus.edu/gts
Remote Assistance: https://sos.gac.edu

Academic and Business Continuity

Resources for providing instruction and working during the COVID-19 outbreak can be found at: 

https://gustavus.edu/gts/continuity

GTS has also created an online Moodle course to help faculty learn more about the various technology options for delivering course content. Services such as Moodle and Google Meet will be covered, as well as the virtual lab and lecture capture systems. If you’d like to sign-up for the online course, please contact Marni Dunning (mdunning@gustavus.edu) for more information.

Upcoming Webinars (click on date and time to open the webinar):

Moodle

• Wednesday, March 18 from 11am – Noon 
• Thursday, March 19 from 2pm – 3pm

Google Hangouts Meet

• Tuesday, March 17 from 11am – Noon
• Wednesday, March 18 from 2pm – 3pm

Recorded Presentations / Screencasts

• Tuesday, March 17 from 2pm – 3pm
• Thursday, March 19 from 11am – Noon 

Q/A Session – join and ask your questions!

• Friday, March 20 from 11am – Noon
• Friday, March 20 from 2pm – 3pm

Phone-In Sessions (Call 507-933-6111, Open to All)

• Tuesday, March 17 from 9am – 10am & 1pm – 2pm
• Wednesday, March 18 from 9am – 10am & 3pm – 4pm
• Thursday, March 19 from 9am – 10am & 3pm – 4pm
• Friday, March 20 from 9am – 10am & 3pm – 4pm