Archive for Jerry Nowell

Technology Services Monthly

Summer Recap Welcome back! Some important things happened while everyone was away. Here’s a brief rundown of some changes that could impact your return. Nobel Hall Progress The halfway point for the Nobel Hall expansion and renovation will introduce a number of new lab, teaching, and community spaces, including the Laboratory Theater, Teaching Kitchen, and […]

Chegg Data Breach

The popular textbook rental service Chegg experienced a data breach in April 2018 that exposed personal information for 40 million subscribers. The data included email addresses, names, and inadequately encrypted passwords. If you have a Chegg account and your password is one that you’ve used at other sites/services, we recommend you update your password on […]

Technology Services Monthly

Adobe Licensing Update Adobe has eliminated some flexibility in their licensing options that will result in a prohibitive cost increase. Because of these changes, Technology Services has been forced to develop a plan to reduce the overall number of licenses. After evaluating the new options and studying institutional usage of Adobe products, the full Adobe […]

Technology Services Monthly

Adobe Licensing Update Adobe licensing has changed significantly, and it appears that Technology Services will no longer be able to provide widespread access to their suite of tools (Photoshop, Illustrator, Acrobat, Premiere, InDesign, etc.). A prohibitive cost increase will necessitate a more targeted approach, and we will be evaluating all options in order to propose […]

Technology Services Monthly

Helpline Hours for Summer and Fall 2019 Technology Services will be open from 8 a.m. to 4:45 p.m, Monday through Friday during the Summer break. Helpline hours are changing for Fall 2019. We will be available to assist you 8 a.m. to 6 p.m. Monday through Thursday, 8 a.m. to 4:45 p.m. on Friday, and […]

Technology Services Monthly

Windows 7 End of Support With Microsoft’s end of support deadline looming, Technology Services will officially be withdrawing support for this operating system between now and Jan 14, 2020. You are required to make the transition to Windows 10 before that time. Technology Services will be actively upgrading existing Windows 7 machines to Windows 10 […]

Technology Services Monthly

Apple Calendar Issues We’ve identified an issue with the Calendar app on Apple devices that prevents it from syncing with a Gustavus Google calendar. If your Calendar app was already connected with your Gustavus Google calendar, you should not notice the issue. New attempts to sync (on a new phone, for example) will not be […]

Technology Services Monthly

Helpline Hours for Spring Monday through Thursday: 8 a.m. to 11 p.m. Friday: 8 a.m. to 4:45 p.m. Sunday: 3 to 11 p.m. helpline@gustavus.edu or x6111 Spear Phishing Attempts Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often […]

Technology Services Monthly

Starting in January 2019, Technology Services will be publishing a monthly newsletter that features news and information that is relevant to the campus community. The intent is to offer an additional resource that is both convenient and always available. If you have suggestions for content that you’d like us to feature, please feel free to […]

Improved Search Suggestions

Our top complaint this year has been with the lackluster search suggestions on the website. People said it would only give incorrect spellings of names. People complained that the feature was more of a hindrance than a help. Well, it turns out that people were right. The search suggestions were not working as intended. While […]