Archive for Jerry Nowell

Technology Services Monthly

Adobe Licensing Update Adobe licensing has changed significantly, and it appears that Technology Services will no longer be able to provide widespread access to their suite of tools (Photoshop, Illustrator, Acrobat, Premiere, InDesign, etc.). A prohibitive cost increase will necessitate a more targeted approach, and we will be evaluating all options in order to propose […]

Technology Services Monthly

Helpline Hours for Summer and Fall 2019 Technology Services will be open from 8 a.m. to 4:45 p.m, Monday through Friday during the Summer break. Helpline hours are changing for Fall 2019. We will be available to assist you 8 a.m. to 6 p.m. Monday through Thursday, 8 a.m. to 4:45 p.m. on Friday, and […]

Technology Services Monthly

Windows 7 End of Support With Microsoft’s end of support deadline looming, Technology Services will officially be withdrawing support for this operating system between now and Jan 14, 2020. You are required to make the transition to Windows 10 before that time. Technology Services will be actively upgrading existing Windows 7 machines to Windows 10 […]

Technology Services Monthly

Apple Calendar Issues We’ve identified an issue with the Calendar app on Apple devices that prevents it from syncing with a Gustavus Google calendar. If your Calendar app was already connected with your Gustavus Google calendar, you should not notice the issue. New attempts to sync (on a new phone, for example) will not be […]

Technology Services Monthly

Helpline Hours for Spring Monday through Thursday: 8 a.m. to 11 p.m. Friday: 8 a.m. to 4:45 p.m. Sunday: 3 to 11 p.m. helpline@gustavus.edu or x6111 Spear Phishing Attempts Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often […]

Technology Services Monthly

Starting in January 2019, Technology Services will be publishing a monthly newsletter that features news and information that is relevant to the campus community. The intent is to offer an additional resource that is both convenient and always available. If you have suggestions for content that you’d like us to feature, please feel free to […]

Improved Search Suggestions

Our top complaint this year has been with the lackluster search suggestions on the website. People said it would only give incorrect spellings of names. People complained that the feature was more of a hindrance than a help. Well, it turns out that people were right. The search suggestions were not working as intended. While […]

Improved Search Suggestions

Our top complaint this year has been with the lackluster search suggestions on the website. People said it would only give incorrect spellings of names. People complained that the feature was more of a hindrance than a help. Well, it turns out that people were right. The search suggestions were not working as intended. While […]

Rides System to Shut Down

The Rides system (which is available on the Student OnCampus page) is a ridesharing tool designed to facilitate travel to and from campus. Unfortunately, we have seen usage wane dramatically in recent years, as social media and other third-party services have made this system obsolete. Since it requires regular, ongoing maintenance to keep running, we […]

Rides System to Shut Down

The Rides system (which is available on the Student OnCampus page) is a ridesharing tool designed to facilitate travel to and from campus. Unfortunately, we have seen usage wane dramatically in recent years, as social media and other third-party services have made this system obsolete. Since it requires regular, ongoing maintenance to keep running, we […]