Archive for February, 2012

How to view helpline tickets

Whenever you contact the GTS helpline (x6111 or helpline@gustavus.edu), a ticket is created in their support suite. You can check to see who has been assigned your ticket and followup on its status by visiting support.gac.edu. When you visit this website, you will be asked to enter your Gustavus username (omit @gustavus.edu) and password.   […]