Archive for Jessie Twaddle

Adobe Acrobat Pro 12 end of life

Adobe Acrobat Professional 12 (or 2015) is the last version of Acrobat before Adobe moved to the Creative Cloud licensing model. This product will be end of life on July 7th and will no longer be available on Gustavus computers.  Please note that Adobe Acrobat is available in two versions.  To determine if you require […]

Windows 10 Education for students

Gustavus Students can now access a free copy of Microsoft Windows 10 Education as well as other discounted software by visiting the link below. https://gac.onthehub.com/ If you have questions about accessing Windows 10, please contact the Technology Helpline. Contact Us: Live Chat: https://gustavus.edu/gts Phone: 507-933-6111 leave voicemail if no answer Email: helpline@gustavus.edu Remote screen sharing: […]

Google Groups user interface updates

Google will begin rolling out a new user interface for Google Groups on June 9th.  Below is a list of some of the exciting new features. Improved navigation—Group settings are consolidated into one section for easy access. Streamlined group creation—A quick three-step wizard simplifies group creation. Powerful search options—New filtering and search options help you […]

Stay safe online while working remotely

During these uncertain and stressful times it is important to remember to keep information security in the forefront of your mind.  Accessing campus resources remotely is more complex and creates more challenges thereby creating opportunities for scammers. There is an increase in phishing attempts and scammers are increasingly taking advantage of the fears surrounding Coronavirus/COVID-19.  […]

IMAP Support to End

On the morning of March 4, IMAP will be deactivated for all College email accounts. This change will render all third-party email applications inoperable, including Thunderbird, Outlook, Mac Mail, and iOS Mail. Any attempt to use an unsupported third-party email application on or after this date will result in password error messages. Signing in again […]

Spear Phishing

What is Spear Phishing? Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often to elicit confidential information, or to have the recipient perform some action (e.g., clicking on a link or downloading an attachment). What Should I Look […]

Collection #1 Data Breach

Recent news stories have highlighted a data breach called “Collection #1.”  “Collection #1” has exposed 773 million unique email accounts and 21 million unique passwords.  Initial reports indicate this data is several years old. If you are interested in a detailed analysis of the accounts, please visit Troy Hunt’s article for more information: https://www.troyhunt.com/the-773-million-record-collection-1-data-reach/ Now […]

Endpoint Protection Deployment

Gustavus Technology Services is excited to announce that as part of the College’s information security initiatives, we have partnered with a new vendor to provide our next generation antivirus solution (NGAV).  Over the past few months, we have evaluated and tested several solutions in order to determine the best fit for Gustavus. We evaluated each […]

Windows 10 update for Gustavus owned computers

Gustavus Technology Services has applied an update that may require action on your part. If you see the following message after logging into your Gustavus-owned Windows computer, please complete the following steps. Click on the message when it prompts Under Accounts, click Fix now Walk through and accept the DUO two-factor authentication prompt If you […]

Windows 10 update for Gustavus owned computers

Gustavus Technology Services has applied an update that may require action on your part. If you see the following message after logging into your Gustavus-owned Windows computer, please complete the following steps. Click on the message when it prompts Under Accounts, click Fix now Walk through and accept the DUO two-factor authentication prompt If you […]