Archive for Nicholas Sonsteby

Technology Helpline Easter Recess Hours

Technology Helpline Easter Recess Hours Thursday, April 17th: 8:00am-4:45pm Friday, April 18th: Closed Saturday, April 19th: Closed Sunday, April 20th: Closed Monday, April 21st: 8:00am-4:45pm Tuesday, April 22nd: 8:00am-11:00pm (regular hours resume)


Windows XP official support has ended Yesterday, we lost a favorite, Windows XP. Windows XP was first released in October of 2001. Windows XP official support ended yesterday. Windows XP had been supported for 12 years, which by today’s software standards, is a very long time.  With support ending, there will be no more security updates released to patch the […]

OSX Mavericks and iPhone/iPad security issue

UPDATE: Apple has release 10.9.2 that fixes the security issue in OSX Mavericks. Please run software update on your Macintosh and install the 10.9.2 update. If you are running version 10.8, it is not necessary to install Mavericks.   Please be aware that there is a major security issue with the iOS software for iPads, […]

Technology Helpline Touring Week Hours

Below are the Technology Helpline hours for Touring Week 2014. Saturday, February 1st: Closed Sunday, February 2nd: Closed Monday, February 3rd: 8 am – 4:45 pm Tuesday, February 4th: 8 am – 4:45 pm Wednesday, February 5th: 8 am – 4:45 pm Thursday, February 6th: 8 am – 4:45 pm Friday, February 7th: 8 am – 4:45 pm Saturday, February […]


Adobe’s Security Breach potentially compromised 450 Gustavus Accounts

Adobe Systems, Inc.’s recent security breach exposed the usernames and passwords of 150 million accounts all over the world. Gustavus Technology Services was able to verify that over 450 Gustavus usernames were included in the list of compromised Adobe ID accounts.  We strongly encourage users to NOT use their Gustavus password on any other website.  If you […]


Printing PDFs in Google Chrome

Have you ever printed a document from within the Google Chrome browser and you just get black pages? There is a bug in the latest version of Chrome ( that causes certain PDF’s to print in all black when printed from the Chrome PDF printer.  It does not happen in previous versions of Google Chrome.  […]

I LOST my 23 page paper!

It is that time of year when final papers are being written, stress is upon students, and late nights are common. Never leave a lab computer for any reason without first saving your document to a known location (flash drive, Gustavus home directory, Dropbox, Google Drive, etc). If you leave the computer or leave the computer idle […]

Technology Services Thanksgiving Break Hours

These are the 2012 Technology Helpline Thanksgiving Break hours. Even when we are away, you can still send us e-mail and leave voicemail for us. We will respond to your request/concern on Monday, November 26th. Wednesday: 8am – 4:45pm Thursday: Closed Friday: Closed Saturday: Closed Sunday: Closed Contact Us: 507-933-6111

Possible Network Outage – November 8th

Our Internet provider is performing emergency maintenance from the hours of 12:00am-6:00am, tomorrow, November 8th. The potential for up to a 6 hour outage does exist. Please call (507-933-6111) or e-mail the Technology Helpline ( with questions or concerns.